| | Customer Questions:
- Will you place ads on my site?
- Do you allow customer sites to allow advertising on their sites?
- What forms of payment do you accept?
- Do you allow adult content sites?
- Do your prices include tax?
- Can I pay monthly?
- How long will it take to setup my account and register my domain name?
- Are there any hidden costs or setup fees?
- Do you offer telnet or shell access?
- Can I password protect directories?
- How do I get the 30 day money back refund?
- How do I make a payment?
- How do I stop billing?
- Where can I find examples of your free website builder?
Answers:
- No we will NOT place ads on your website.
- Yes we allow websites to have commercial advertisements.
- We accept payment by cheque and Paypal.
- No we do not allow adult content sites.
- If you are a Canadian citizen, you are required to pay GST in addition to the price quoted.
- Yes, you can pay monthly.
- Domain registration will be completed within 24 hours of submitting the request (assuming the name you have requested is available) Web hosting will be setup within 24 hours of your request, assuming the nameservers have propagated.
- No! The price we quote is the price you pay monthly (or yearly)
- No, due to security reasons we do not offer telnet or shell access. You are still able to unzip files on the server by either using our file manager or setting up cron jobs.
- Yes, you can password protect directories within CPanel.
- Simply email us your username, password and why you wish to cancel within 30 days and we will process your refund within 24 hours.
- You will be issued an invoice either monthly or yearly - you can pay via cheque or Paypal once you have received the invoice.
- If you wish to close your account, simply notify us via email. We will process the request within 24 hours.
- Please visit: http://sitebuilder.websitewelcome.com/ to see a demo version of our free site builder included with every account!
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